As global client operations specialist for Peacock at NBCUniversal, I have extensive experience managing large-scale projects across various competing streaming initiatives – from tracking daily publishing of library and primetime content to high-profile series launches and marketing partnerships. I’m often fielding client requests and managing expectations amongst teams, while creating efficient systems for research, tracking, fulfilling, and reporting. I monitor project progress, timelines and concerns, and contribute to defining best practices and documenting areas for process improvement. I communicate project updates to operations staff and leadership executives, while connecting the dots and developing key cross-functional relationships to maintain a consistent strategy for meeting deadlines and driving progress on business objectives.
I’ve been hands on since the launch of Peacock, having managed the end-to-end execution of over 80,000 hours of programming for the streaming service. Some key projects I’ve facilitated include content fulfillment of flagship series THE OFFICE; WWE Network archive and day-and-date content (17,000+ hours of programming); 4K content servicing; NBC and Bravo primetime launches on Peacock; Telemundo library (4,300+ assets); and content delivery for various marketing activations, such as the JetBlue x Peacock exclusive streaming partnership.
Prior to focusing on Peacock media operations, I first joined the Program Operations group at NBCUniversal supporting VOD distribution across the entertainment and cable networks.
Airtable; Google Apps; Microsoft Office (Excel, Outlook, PowerPoint, Word); Smartsheet
Media Operations; Project Management